InBootcampbyCleo Ngiam·Jan 5, 2023UX planning in an agile worldIt’s the end of the day. You’re wondering where the time went. You didn’t get to your list of things to do and you feel unproductive…
Cleo Ngiam·Mar 4, 2021How designers can influence team decisionsDesign practitioners often start out in their careers thinking about and working on the details of design. As we progress professionally…
Cleo Ngiam·Feb 12, 2021How often do we practise our workshop facilitation?Running group workshops can be daunting.
Cleo Ngiam·Mar 25, 2020Running an online collaboration sessionOn our team in Springer Nature Digital, our work is to make improvements to our journal websites. To create a collaborative and inclusive…
Cleo Ngiam·Mar 6, 2019User research tips for your team and stakeholdersInvolving your team and stakeholders to participate in user research interviews either as observers or note-takers helps in the…
Cleo Ngiam·Jan 25, 2019Learning fast, Learning slow — being intentional with building softwareI’m part of a small team set up to explore future customer problems and look at where the industry is moving towards.
Cleo Ngiam·Jan 11, 2019How inceptions are useful in product developmentInceptions were conceived by Luke Barrett at Thoughtworks in 2004 to align stakeholders and technology teams. Objectives include getting…A response icon1A response icon1
Cleo Ngiam·Jan 2, 2019Running an experiment in a large organisationAt Springer Nature, we continue to push for continuous improvements to our systems, developing ideas and innovations that add the most…
